August 2011
37 posts
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“Institutions will try to preserve the problem to which they are the solution.”
– Clay Shirky
Just chatting with a friend and fellow healthcare innovator. A super talented, smart guy with a really elegant solution that every employer in the US should want. However, disrupting the price transparency issue of healthcare is pretty much impossible. That quote pretty much sums up a...
Drewbot: Loyal Customer Myopia →
dbreunig:
What happens when you’re obsessed with appeasing your current, insanely loyal customer base? You end up adding features requested by superusers and end up with this:
The Age of the $600 TiVo is Nearly Upon Us (via Gizmodo)
BlackBerry Bold-ly Gambles with High Cost Handsets (via GigaOm)
Great product management observations…
Badly Designed Electronic Medical Records Can Kill...
Information overload is all too common today, and physicians aren’t immune to it, either. According to multiple recent studies, doctors ignore between 49–96% of all CDS alerts that EMRs give them. There is even a well-documented phenomenon referred to as “alert fatigue,” when physicians ignore EMR alerts without reading them as a knee-jerk reaction to the system constantly crying wolf or...
Health reform and the iron triangle of health care
There are three aspects of health care systems that are essential: quality, cost, and access (thus the triangle). The problem is that they are in competition with each other (that’s the iron part). I can make the health care system cheaper, but that will inevitably require limiting access in some way or letting quality suffer. I increase the quality of the health care system, but that will be...
Moment has 3 talks in the running for SXSW 2012 and the voting has just begun! Check out (and vote on) our submissions here:
5 Deathly Good Intentions in Design
Dr. Internet, How We’ve Learned To Stop Worrying And Love Our Health
A Mobile Behaviors Framework You Can Work With
Habit Labs Gets $250K To Turn Leading A Healthier...
Health Month uses gamification elements to instill actual behavioral change: Participants start out the game with 10 life points and lose points if they break one of their rules. But, because the site’s premise rests on social proof, users can beg for points and receive points from other users, with the eventual goal being ending the month with their 10 original points. via: TechCrunch
U.N. Offers Cloud-Based Phones for Poor -...
“Evidence shows that access to mobile communications is a way of improving lives and expanding the earning potential of 1 billion people living on $1-2 a day,” said Amanda Gardiner, Business Call to Action acting program manager. The initiative plans to connect those living in poverty to the growing number of services, programs and initiatives that use mobile technology to help...
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Data is the Next Blockbuster Drug
Chris Hogg speaks at TEDx Silicon Valley 2011 from TEDx Silicon Valley on Vimeo.
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Shared Health Data » Patient-Physician...
Effective communication with patients takes time. ‘Active listening,”
a core skill in effective communication, requires that physicians
listen deeply to patients telling the stories of their illness and how
it has affected them. Most physicians in clinical practice, as well as
faculty members in academic medical centers, express a desire to spend
more time with patients, but acknowledge...
brandonschauer.com: top 5 themes most critical to... →
brandonschauer:
Some friends chairing a conference asked me today what I though the top 5 themes would be most critical to UX over the coming year. I said:
designing for mobile as the primary digital channel
experiences that bridge two channels — I used to say ‘web plus one channel,’ but it might be moving to ‘mobile plus one channel’
designing for and managing through the explosion of new...
“The narcissists’ preoccupation with their own brilliance inhibits a...”
– Narcissists look like good leaders, but they aren’t
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“I hope you’ll excuse me for butting in,” she said, “But you...”
– How Facebook saved my son’s life
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“Outsourcing your user research work is like outsourcing your vacation. It gets...”
– Jared Spool
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